Forsendelsespolitik

Last Updated: February 6, 2026

Thank you for choosing Harashchenko Trade Solutions. We are dedicated to delivering our high-quality Pet Tech and Smart Hiking gear to adventurers and pet lovers across North America and Europe.

1. Shipping Destinations

We currently ship to:

  • North America: United States, Canada.
  • Europe: All EU member states, United Kingdom, Norway, and Switzerland.

2. Processing Times

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

3. Shipping Estimates

We strive to get your products to you as quickly as possible. Our average delivery times are:

  • USA & Canada: 7-12 business days.
  • Europe: 7-10 business days.
  • Norway: 7-12 business days.

Please note: These are estimates. Actual delivery time depends on carrier efficiency and customs processing.

4. Shipping Rates

  • Standard Shipping: [INSERT PRICE, e.g., $4.95] or FREE on orders over [INSERT AMOUNT, e.g., $75.00].
  • Shipping charges for your order will be calculated and displayed at checkout.

5. Tracking Your Order

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 48-72 hours. You can track your package directly on our website via the "Track Your Order" page.

6. Customs, Duties, and Taxes

Harashchenko Trade Solutions aims to make international shopping seamless:

  • EU Orders: We utilize the IOSS (Import One-Stop Shop) system to handle VAT at checkout for orders under €150, ensuring no surprise fees upon delivery.
  • Norway Orders: We comply with VOEC regulations for tax-free border crossing on eligible items.
  • General: While we handle taxes where possible, Harashchenko Trade Solutions is not responsible for any additional customs fees or local taxes applied to your order by your country's government during transit.

7. Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at bggroup777@gmail.com if you believe you have provided an incorrect address.

8. Lost or Stolen Packages

If your tracking information states that your package was delivered but you have not received it, please contact the shipping carrier first. Harashchenko Trade Solutions is not responsible for packages that are lost or stolen after confirmed delivery.